All purchases are directly associated with your Metro Kids card.
The average delivery period is 5 to 7 days, after confirmation of payment.
DHL will make the delivery at the shipping address you indicated. If no one is home, a note will be left for you to contact and schedule a new delivery date.
Check here our shipping cost to your country.
You have a period of 8 working days from the date of receipt of the order to make the return/exchange.
It is necessary to have the ticket in order to make a return/exchange.
Products bought at the Online Store must be exchanged or returned through the Online store only. For that you will need to contact us through the email firstname.lastname@example.org or using the phone number (+351) 239989120.
We make every effort to ensure that the pictures, details, descriptions and prices shown are correct.
Because the color is a factor that depends on each monitor and it's specs, we can not guarantee that this reflects the actual color of the product.